The Frankfurt Red Cross Clinics are among the Germany’s leading healthcare facilities, with around 700 employees providing approximately 17,000 top-quality medical and nursing treatments annually. To streamline workflows and enhance efficiency, about 100 employees are equipped with mobile iOS devices.
Challenge and the Decision-Making Process
Protecting sensitive data is of utmost importance. As a result, the IT department, led by Mehmet Öztas and Eugen Kwol, decided to implement a Mobile Device Management (MDM) solution. After evaluating several options, the team chose Cortado MDM for its user-friendly interface, robust security features, and excellent customer support. While other solutions were considered, Cortado MDM best met the requirements of the Frankfurt hospitals.
Implementation and Rollout
The rollout of Cortado MDM began in 2021 and was executed in several phases. Initially, the system was tested in a small department and later expanded to all relevant devices. The rollout was completed smoothly within just three weeks, with the hospital’s IT team independently managing the implementation. Minor adjustments were made in close collaboration with Cortado’s support team.
Benefits and Added Value for the Organization
Implementing Cortado MDM has provided the Frankfurt Red Cross Clinics with centralized device management and enhanced data security. App and update deployments can now be centrally managed, saving time and resources. Additionally, the system supports the onboarding process for new employees, enabling new devices to be quickly integrated into the MDM structure. As a result, new devices are operational right away.
Customer Experience and Support Quality
The Frankfurt Red Cross Clinics are highly satisfied with Cortado’s support services. According to Mr. Öztas, the service is fast, competent, and solution-oriented. Support was readily available by phone or email, and the documentation provided proved highly useful.
Mehmet Öztas offers a positive summary of working with Cortado and highly recommends the solution for its secure and user-friendly capabilities. “Cortado MDM has created significant added value for our organization by enabling us to manage mobile devices efficiently and securely,” says the IT expert. “Through centralized device management and quick app deployment, we’ve been able to reduce administrative effort while simultaneously increasing security standards.”